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Articles on:Order and payment
Category bringing together useful information for placing an order, understanding the available payment methods, and managing certain requests related to the or

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  • Choose the right product
  • Shipping and tracking
  • Order and payment
  • VAT, invoice and documents
  • Returns, refunds and claims
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Placing an order
  • Which payment methods are accepted?
    Find out which payment methods are accepted on Tooth Gems World, which instalment options are available, and how payments are secured.Few readers
  • Is payment secure?
    Find out whether payment on our site is secure, how your payment data is protected, and why an extra verification may sometimes be requested.Few readers
Modifying an order
  • Can an order be modified or cancelled?
    Discover that a confirmed order generally cannot be modified or cancelled, and that an address or information correction may only be requested shortly after payment.Featured
  • What should I do if my address is incorrect after payment?
    Discover that if your address is incorrect after payment, you must contact us immediately, that a change is not guaranteed, and that if it cannot be corrected the parcel may be returned to sender.Few readers
Gift cards
  • How do I use a gift card?
    Discover how to use a gift card on our site, how long it remains valid, and how its balance works at checkout.Few readers

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