Is payment secure?

Yes, payment on our site is secure.

Payments are processed through a secure payment solution, so that you can place your order in a reliable environment aligned with current e-commerce security standards.

How is payment secured?

When you place an order, your payment information is processed in a secure environment.

Payment data is encrypted, which helps protect the information transmitted when the payment is made.

In other words, the payment does not rely on a manual or unprotected process, but on an infrastructure designed to handle online transactions securely.

Can an additional verification be requested?

Yes.

Depending on your bank, your card, or the payment method chosen, an extra validation step may be requested at the time of payment.

For example, this may take the form of:

• a one-time code;
• a validation through your banking app;
• or a biometric verification.

These checks are part of the normal operation of some online payments and help strengthen transaction security.

Why can a payment be refused even if the site is secure?

A payment refusal does not necessarily mean that there is a security issue on the site.

In some cases, the refusal may come from:

• an incomplete banking validation;
• a payment limit;
• a security check carried out by your bank;
• a typing error;
• or the payment method used.

In other words, a refused payment may also be linked to your bank or to the validation required at checkout.

Which payment methods are available?

Several secure payment methods are available on the site.

Depending on the options shown at checkout, you may find:

• bank card;
• PayPal;
• Apple Pay;
• Mobile Pay;
• Klarna;
• Scalapay;
• bank transfer;
• or USDC.

To see the current details, you can view our Payment Methods page.

Is payment in instalments also secure?

Yes, instalment and deferred payment solutions offered on the site also go through secure payment flows.

Depending on your eligibility, some options may be available at checkout.

As with other payment methods, an additional validation may be requested depending on your situation.

What should you do if you have doubts when paying?

If you have any doubt when paying for your order, the simplest thing is to:

• check that the information entered is correct;
• complete any validation steps requested;
• try another payment method if necessary;
• or contact our customer service team if you encounter any difficulty.

Key takeaways

Yes, payment on our site is secure.

Payments are processed through a secure payment solution, payment data is encrypted, and an additional validation may be requested depending on your bank or the payment method chosen.

Updated on: 21/03/2026