Is my order shipped the same day?

Yes, an order can be shipped the same day, provided it is placed before 2 p.m. The 2 p.m. cut-off time is based on French local time.

This means that if your order is confirmed before that time, it can leave on the same business day.

A business day means a day from Monday to Friday, excluding public holidays.

However, this does not mean that the order will be delivered on the same day. It is important to distinguish between:

• dispatch, meaning the parcel leaves;
• and delivery, which then depends on the carrier and the shipping method chosen.

The simplest rule to remember

If your order is placed before 2 p.m., it is shipped on the same business day.

If it is placed after that time, dispatch will generally take place on the next business day.

The most important point is therefore the time at which the order is confirmed.

Shipped the same day does not mean delivered the same day

This is an important difference.

An order shipped on the same day does not necessarily arrive on the same day.

Once the parcel has been dispatched, the delivery time still depends on:

• the destination country;
• the shipping method chosen;
• the delivery area;
• and the carrier.

In other words, fast dispatch allows for a faster departure, but it does not replace the normal transport time.

What happens after dispatch?

Once the order has been shipped, a tracking link is sent.

This link is sent to the email address used when placing the order, and may also be available through the customer account depending on the situation.

This tracking then allows you to see:

• when the parcel is collected;
• the progress of the transport;
• a possible pickup point availability;
• or a delivery attempt.

How do I know if my order has been sent?

The simplest way is to check:

• the email address used when placing the order;
• then the tracking link received after dispatch.

If your order was confirmed before 2 p.m. on a business day, you can expect it to leave the same day.

After that, the tracking becomes your best point of reference.

The easiest way to understand it

If you want to remember the rule in one sentence:

order placed before 2 p.m. = shipped the same business day

But always keep in mind that:

• this concerns dispatch;
• not the final delivery.

Key takeaways

Yes, your order can be shipped the same day if it is placed before 2 p.m..

This rule concerns the departure of the parcel, not its delivery.

A business day means a day from Monday to Friday, excluding public holidays.

After dispatch, you receive a tracking link at the email address used for the order so that you can follow the progress of your parcel.

Updated on: 25/03/2026