> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.toothgemsworld.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How does the loyalty programme work?

Our loyalty programme is a **free programme** based on your **order history**.
It includes **3 levels**:
* **BRONZE VIP**: from **€350** in cumulative purchases, with at least **3 orders**;
* **SILVER VIP**: from **€700** in cumulative purchases, with at least **3 orders**;
* **GOLD VIP**: from **€2,000** in cumulative purchases, with at least **3 orders**.
You can view our dedicated page here: [Loyalty programme](https://toothgemsworld.com/pages/%F0%9F%8C%9F-programme-vip-rejoins-le-cercle-pro-qui-cartonne)

## How do you move from one status to another?
Moving from one level to another depends on the **total cumulative amount of your purchases**.
The system links your orders through your **email address** and automatically calculates your progress in the programme.
There is also one important rule: **purchasing a training course automatically gives you GOLD VIP status**, even if you have not yet reached the usual order requirements.

## How can I check where I stand in the programme?
On our dedicated page, you can use the module provided for this purpose to check:
* your **current level**;
* your **total amount spent**;
* and **what is left** for you to reach the next level.
You simply need to enter your **email address**.

## How do you keep your VIP status?
To keep **SILVER** and **GOLD** status, you need to remain active by placing **at least 1 order every 120 days**.
If no order is placed within this timeframe, your status may be **adjusted according to your recent activity**.
Before this adjustment, **reminder emails are sent** to let you know.

## Key takeaways
Our loyalty programme is a **free 3-level programme** based on the **cumulative value of your purchases**.
You can track your progress through the module available on the dedicated page, move from one status to another according to your order history, and **purchasing a training course automatically gives you GOLD VIP status**.
To keep **SILVER** and **GOLD** status, you must remain active with **at least 1 order every 120 days**, and **reminder emails are sent before any adjustment**.